Today, more than ever before in human history, knowledge is readily accessible. There is no need to cram training programs chock-full of content. Instead, learners can connect to just-in-time knowledge resources:
- ubiquitous internet access
- instant text/voice/video communication tools
- “cloud” workflow collaboration
- performance support systems
- knowledge management systems
Just-in-time knowledge resources combined with a self-service model is the answer to course content glut.
Text is a resource. Practice is instruction.
Focus online learning programs on practice rather than knowledge acquisition. Create a risk-free tryout environment, contextualized to performance needs. Enable learners to sip from the fountains of knowledge, rather than to drown by a fire-hose of information.
Knowledge is readily accessed. But experience is earned.