Active Customer Experience™

Enspire's Consumer Education Marketing Solutions

The Challenge

The internet is now the primary source for consumer information. Right now, your website is getting hits from potential customers. Does your web content connect with them? Do they understand your product and service offerings? Does their online experience deepen their relationship with your brand?

Enspire's Active Customer Experiences™ (ACEs™) provide you with a powerful way to connect potential customers to a deeper understanding of your value proposition.

Enspire's Solution

One of the most powerful ways to connect with your customers is through effective education. Typical product demonstrations are nothing more than narrated screenshots. Enspire's ACEs™ are different. Your customers participate in scenarios that are relevant to their pain points. Your customers are motivated by broadcast quality multimedia. Most importantly, ACEs™ provide your customers with a valuable learning experience.

Our Active Customer Experiences™ feature:

1. Effective instructional design: Our solutions feature instructionally sound and compelling high-impact content. In order for consumer education to drive brand loyalty, a solution must be instructionally comprehensive and highly motivating. Through scenarios and Interactive Case Studies™, Enspire's solutions achieve both of these objectives. We keep your customers interested and engaged while providing insight into the features and benefits of your product.
2. Broadcast-quality multimedia: Our solutions feature highly interactive multimedia, television-quality video, and clear, articulate sound. The high-quality multimedia and the professional feel of the ACE™ combine to project a positive image of your company and products.
3. Successful marketing communication: The solutions allow the customer to take a break from reading text and scanning pages and to be entertained as they are educated, creating a more informed and motivated customer. With an ACE™, you are able to deepen your relationship with your customers through education.
4. Solid technology foundation: Enspire can integrate your ACE™ into any web page,
   e-commerce system, or LMS. We offer user-tracking tools and content preloading for seamless viewing.