At the beginning of this year, SHRM posted five training predictions and trends they expected to see in 2020. We think they got them right but missed a few.
First, here’s their list:
- An increase in personalized learning. The thought here is that AI and machine learning makes it easier to assess a learner’s needs and then customize their learning experience. Makes sense to us at Enpire, and the results we see are higher functioning teams, improved productivity, and more profits.
- Tech industry taking the lead in training. The tech sector trains recent college grads in the latest technology and then plants them at client sites. This, paired with professional coaching, provides client companies with high-quality contract employees and saves the client company from doing the training for specialized tech jobs. At Enspire, we think this is a good niche market, but if the employees aren’t yours, you may lose the long-term benefits of all that training you didn’t have to do. That well-trained employee can be reassigned or lost to a better offer.
- Tech upskilling reducing displacement. This makes sense to us and is perhaps a bit obvious: train your employees and give them access to current technology and they’ll stay with your firm, either because they’ll choose to, or simply because they won’t become obsolete.
- Continuous Training outpacing one-time training. Given the pace of change it’s no wonder that continuous training is becoming a necessity. The SHRM article notes that ongoing learning reinforces skills and knowledge that can be lost if not reinforced. We agree and are dedicated to micro and workflow training delivered both spaced over time and on an as needed basis.
- Power skills reigning. Call them power skills, soft skills, or behavioral skills, the ability to manage and operate in teams is becoming vital in the fast paced and fast changing corporate landscape. For teams to work, people must work, adapt, and relate well to and with each other.
At Enspire, we’ve noticed a few other trends, based on our own portfolio of work. Here’s our additions to the SHRM list:
- A focus on personal and workplace safety and security. We’re seeing an increased corporate focus on employee safety and hazard prevention—whether that is from typical workplace hazards, unexpected events, corporate espionage, or the current pandemic. Workplace and worker safety is becoming an increasing concern as more and more companies include remote working to their new normal. Office firewalls don’t protect files at home.
- Knowledge Sharing. The trend of teams sharing information, experiences, and knowledge has been going on for a while, but we’re seeing it on a whole new level. Clients are asking us to take what was previously “management only” or “section only” programs and adapting them to their entire global employee base. Other clients are working to take classroom training and moving it online for greater access and “learn at will” self-paced scheduling.
- Diversity and Inclusion Training. With the social and political unrest the nation is experiencing, from the politicization of face masks to the conflict between protesters and police, not to mention on-camera murder of civilians, the anger and frustration people feel is being brought into the workplace. While this has implications for safety and security training, it also is causing companies to revise and refocus their diversity and inclusion training.
At Enspire, we follow trends, identify trends, and adapt to trends. But what we do best is take our clients’ most important content and create unforgettable learning experiences, on any topic, regardless of the latest trends.